Shipping policy

SHIPPING

Products are created once order is placed, they ship 10 days after order. Most products arrive 2 weeks after purchase. Holidays can increase time by 5-7 days. Many orders arrive sooner, depending on the immediate availability of ordered items, design process and destination. Currently we do not offer expedited shipping. Please know that we strive to have all orders processed and shipped quickly to you while maintaining quality service and standards. 

Shipping rates are flat for all domestic and international orders.

Lost Packages

In the rare event that your package gets lost in transit, we understand the frustration this can cause. Rest assured that we are here to assist you in resolving the issue.

If you believe your package has been lost, please contact our customer support team as soon as possible. We will initiate an investigation with the shipping carrier to locate your package and resolve the situation promptly. Your satisfaction is our top priority, and we will work diligently to ensure that you receive your order or a suitable resolution.

Liberty Wares is unable to replace items lost by the post office or stolen free of charge. We will, however, do everything in our power to assist you!

Thank you for choosing Our Store. We appreciate your business and look forward to serving you.

 *Major holidays also will increase shipping time. Please be mindful that our very small staff does not work on these days as we feel they deserve to spend time with their families.

  *** Please note that during sales & promotions, processing times may increase as order influx increases at those times. Please allow up to 5 business days to receive a response from customer service during this time. We strive to send orders out as quickly as possible and will notify you of any major delays.

 We currently ship within the United States- In the future, when we ship internationally, the following will apply

 INTERNATIONAL CUSTOMERS

 Please note that the typical delivery time will generally be 10-15 days from shipment, possibly longer depending on your country. You will receive a tracking and a customs confirmation number confirming acceptance by the post office to forward onto Customs for international shipment.

 Once an order has been shipped from our facility, we are no longer responsible for mail delays and certain other extenuating circumstances are beyond our control (i.e Covid 19 regulations, customs delays, etc.)

 Customs fees vary by country. The customer is solely responsible for any customs duties or taxes associated with their purchase.